Welcome to xflo.io. XFLO Innovations Pte. LTd. (hereinafter referred to as "XFLO") operates the xflo.io service as one of its products. Throughout this Privacy Policy, references to "XFLO," "xflo.io," "we," "us," "our," and similar terms refer to XFLO and its affiliates, including but not limited to xflo.io. By using the xflo.io service, you acknowledge and agree that XFLO is the entity responsible for the collection, use, and protection of your personal information as described in this Privacy Policy.

Please carefully read this Policy before you use or submit any information through or in connection with the Services. If you do not agree with this Policy, please do not access or use our Services or interact with any other aspect of our business. Unless otherwise required by laws in your residence, by using our Services, you accept our privacy practices described in this Policy.

What information we collect about you?

We collect and store personal information that you directly provide us through our Site, when using our Products, and other ways.

Information you provide to us

We will collect and store personal information that you provide to us directly through our website when using our products, as well as through other means (such as through user support requests, interacting through social media, participating in surveys or promotions, applying for a job, and interacting on our website and at events). The information we collect includes, such as:

• Account and profile information. When you register for an account, create or modify your profile, set preferences, sign-up for or make purchases through the Services, we collect information about you which includes without limitation your name, business telephone number and your email address, passwords, and similar security information used for authentication and account access. You may also choose to provide us with a display name, profile photo, job title, and other details to your profile information to be displayed in our Services.
• Content you provide through our products: As part of the service, we collect and store the content you post, send, receive, and share through our product. This includes any data you enter in any "free text" box on our product, as well as files and links you upload to the service. Examples of the content we collect and store include: applications you create in xflo.io, descriptions of application-related commands, links to access applications, links to privacy policies for applications, or any other information you provide.
• Content provided by you through community platforms, instant messaging tools, or our website: We also collect other content that you submit to us for operation of website channels (such as social media or social networking sites). For example, when you provide feedback or participate in any interactive features, surveys, contests, promotions, sweepstakes, events, or activities, you provide content to us through phone, community interaction, IM services, etc. (such as GitHub, Twitter, Discord, WeChat, Slack, etc.)
• Information provided through our support channels: Through our user support, you can choose to submit information about any issues you encounter while using our services. You may contact us through email, third-party IM tools to directly communicate with our support team. You will be asked to provide contact information, a summary of the issue you are facing, and any additional documents, screenshots, or information that may help to resolve the problem.
• Payment and billing information: When you use certain paid services on xflo.io, we collect your payment and billing information. You may also be required to provide credit card information to third-party secure payment processing service providers (such as Stripe). We do not store your credit card information.

Information we collect automatically when you use the Services

When you use our services (including browsing our website and taking certain actions within the service), we may collect information about you.

• Your Use of the Services: When you access any of our services and interact with them, we may track certain information about you, including but not limited to the features you use; the links you click on; the type, size, and filenames of attachments you upload to the services; and how you interact or click on our product services.
• Device and Connection Information: We collect information about the devices you use to access our services, such as your computer, phone, tablet, or other devices. This type of device information also includes your connection type and settings when installing, accessing, updating, or using our services. We also collect information about your operating system, browser type, URL of referring/exit pages, IP address, device identifiers, and crash data through your device.
• Geolocation Data: Based on your device settings, we may collect geolocation data when you access our website and use our products. For example, we may use your IP address to infer your approximate location.
• Cookies and Other Tracking Technologies: We and our third-party partners, such as our advertising and analytics partners, use various common technologies to provide functionality and identify you across different services and devices. Such technologies typically include tracking pixels, JavaScript, and various "local storage data" technologies, such as cookies and local storage. Such data may include text, personal information (such as your IP address), and information about how you use our services, depending on the technologies we use. For the purposes of this policy, we collectively refer to the cookies and other technologies identified here as "Cookies." Most web browsers have a feature to block cookies. You can also choose to clear all cookies stored on your computer.

Information we receive from other sources

We receive information about you from other service users, our partners, and third-party service providers, social media platforms, and public databases. We may combine this information with the information we collect through other means. This helps us update and improve our records, identify new customers, create more personalized advertising, and recommend services that you may be interested in. When asked to provide personal information, you may refuse. However, if you choose not to provide the information required for certain products, these products or some of their features may not be available or may not function properly.

We are not responsible for the data policies and procedures or content of any third party. We recommend that you review the privacy policies of each website you visit.

Use of Google Workspace APIs

We affirm that the Google Workspace APIs accessed through our services are not used to develop, improve, or train generalized artificial intelligence (AI) and machine learning (ML) models. Our use of Google Workspace APIs is strictly limited to enhancing the user experience and functionality of our services and does not extend to any form of AI or ML model development.

Changes to our policy

We may modify this Policy at any time, without prior notice, and changes may apply to any personal information we already hold about you, as well as any new personal information collected after the Policy is modified. If we make changes, we will notify you by revising the date at the top of this Policy. We will provide you with advanced and more prominent notice if we make any material changes to how we collect, use or disclose your personal information that impacts your rights under this Policy. Unless otherwise required by laws in your residence, your continued access or use of our Services after receiving the notice of changes, constitutes your acknowledgement that you accept the updated Policy.

In addition, we may provide you with real-time disclosures or additional information about the personal information handling practices of specific parts of our Services. Such notices may supplement this Policy or provide you with additional choices about how we process your personal information.If you disagree with any changes to this Policy, you will need to stop using the Services and deactivate your account(s), as outlined above.

How to contact us?

Your information is controlled by XFLO. If you have questions or concerns about how your information is handled, please direct your inquiry to XFLO, which is responsible for facilitating such inquiries.

XFLO Innovations Pte. Ltd. ("XFLO") located at 32 PEKIN STREET #05-01 SINGAPORE (048762).

Email: hello@xflo.io